Thursday, December 5, 2013

Ricci Angela 20-Piece Stainless-Steel Flatware Set, Service for 4



Elegant, quality Ricci flatware
Very pleased with my purchase... this is excellent 18/10 stainless flatware. Nice weight, has a strength rating of 4 of 5, 5 being the strongest... neither will bend in ice cream! Design and finish are beautiful,there is even design on the back side of the forks and spoons. Knives are serrated, sizing is European so the knives, large forks and spoons are longer than US designed flatware. Love the quality and price.

High quality
It's heavy but not too heavy, it and goes well with my Villeroy and Boch Cellini china. This is a beautiful set for a great price!

Unfortunately Ricci has not backed up their guarnatee
This Angela pattern of flatware is beautiful as expected and the pieces are a nice weight and size. The REAL PROBLEM is that Ricci unconditionally warrants that if any pieces are defective they will be replaced. I purchased this 20-Piece Set plus the larger 45-piece set and on inspection, two of the larger place setting spoons that I received had factory flaws on the edge of the spoon bowl, nicks large enough that a person could hurt their mouth using the spoons (so much for the "careful inspection" they claim to have). I returned the two defective spoons to Ricci exactly as specified in the package instructions and have USPS delivery receipt, but... no response what so ever from Ricci, and no phone number to try to talk to a person to get help. It turns out the address given in the instructions for returning pieces is only a warehouse, so I have no one else to contact. After 4 months I'm not holding my breath. So, if you purchase this set, keep in mind that you may not...

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